You have a period of 14 calendar days from receipt of your order to make your return request. Any return request must be made via the contact form before shipment. Return costs are the responsibility of the customer.
Attach the invoice to your return.
Returns are made to the following address:
112 rue Réaumur, 75002 PARIS
The item you returned must follow the following conditions:
– in their original packaging with their labels;
– clean and unworn;
– neither damaged nor deteriorated.
A conformity check will be carried out for each return request.
Returns that do not comply with the above compliance conditions will not be accepted and will be returned to you.
Items that are not returned on time and under the conditions set out above will not be reimbursed by MCS.
Exchange and refund:
If you meet the conditions specified above, your reimbursement will be made by MCS by credit to the bank account corresponding to the bank card used for payment within a maximum of fourteen (14) days following receipt by MCS of the returned items.
If the Order is returned in full, MCS will reimburse you for the price of the entire order, but shipping costs will remain your responsibility.
If the Order is not returned in full (you keep one or more of the items in the Order), MCS will reimburse you the price of the returned product (s) but the shipping costs will remain at your charge.
The refund on your customer account will take into account the reductions that may have been granted to you at the time of your Order.
To proceed with the size exchange, you must return the article to us and place a new order on the mcsapparel.fr site.